Backorder Policy

A Backorder product is a product that is not currently physically at our warehouse in Perth, but is either still available from our distributors, or currently on route to our warehouse. When a backorder is placed, we will ship the product to you as soon as it arrives at our warehouse in Perth. For the most part, this means that the shipping of the product to you may take slightly longer compared to an In Stock item (a few days to a week more on average).

Supply Quantities

Backorder quantities are subject to change without notice, and are driven by how much the manufacturer/supplier have in stock. We only put items on backorder on our online store if we are confident that the supplier have the item in stock for us to order on demand.

However, sometimes the supplier may run out of stock after your order is placed. Hence we do not guarantee that any quantity of a backorder will be fulfilled. You will be given a full refund for any quantities that can't be fulfilled in this case.

Payment

Payment must be made in full at the time of a backorder. The item will be added to your cart for checkout just like an In Stock item.